Privacy Policy

At EcoMesh, we are committed to protecting your privacy and ensuring the security of your personal information.

Last updated: January 15, 2025

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when:

  • Creating an account on our platform
  • Contacting us through our contact forms
  • Subscribing to our newsletter or communications
  • Participating in surveys or feedback sessions
  • Using our verification services

Business Information

For businesses using our verification services, we collect:

  • Company name, address, and contact information
  • Business registration details
  • Plastic waste and recycling data
  • Supply chain information relevant to verification
  • Financial information for payment processing

Technical Information

We automatically collect certain technical information when you use our platform:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Usage patterns and interaction data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To deliver our blockchain-based verification services and maintain our platform
  • Communication: To respond to your inquiries, provide customer support, and send important updates
  • Verification: To verify plastic recovery and recycling data and issue digital certificates
  • Compliance: To comply with legal obligations and regulatory requirements
  • Improvement: To analyze usage patterns and improve our services
  • Security: To protect against fraud, unauthorized access, and other security threats
  • Marketing: To send promotional materials and updates (with your consent)

Information Sharing and Disclosure

Public Blockchain Data

As part of our transparency mission, verified plastic recovery and recycling data is recorded on public blockchains. This data is anonymized and does not include personal information, but may include business-related verification details necessary for public accountability.

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Cloud hosting and data storage
  • Payment processing
  • Customer support services
  • Analytics and performance monitoring
  • Marketing and communication services

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication protocols
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

EcoMesh operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer personal information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or other legally recognized transfer mechanisms.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

General Inquiries:

Email: privacy@ecomesh.xyz

Data Protection Officer:

Email: dpo@ecomesh.xyz

Response time: Within 30 days

Mailing Address:

EcoMesh Ltd.
Mere View Industrial Estate
Yaxley, Cambridgeshire, UK
PE7 3HS