Cookie Policy
Learn about how we use cookies and similar technologies to improve your experience on our platform.
Last updated: January 15, 2025
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.
EcoMesh uses cookies and similar technologies (such as web beacons, pixels, and local storage) to enhance your experience on our platform, provide our services, and analyze how our platform is used.
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control cookie preferences.
Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for our platform to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.
Examples of Essential Cookies:
- Authentication: Remember your login status and keep you logged in
- Security: Protect against cross-site request forgery attacks
- Load Balancing: Distribute traffic across our servers
- Session Management: Maintain your session during your visit
- Cookie Consent: Remember your cookie preferences
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve our platform's performance and user experience.
What Performance Cookies Do:
- Count the number of visitors to our platform
- See how visitors move around our platform
- Identify which pages are most popular
- Monitor platform performance and loading times
- Help us fix technical issues
Third-party services: We use Google Analytics and similar services that may set their own cookies. These services help us understand user behavior and improve our platform.
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our platform.
Functional Cookie Purposes:
- Remember your preferences and settings
- Provide enhanced features like live chat support
- Remember your language and region preferences
- Enable social media sharing functionality
- Personalize content based on your interests
Marketing and Targeting Cookies
These cookies are used to deliver more relevant advertisements and track the effectiveness of our marketing campaigns. They may be set by our advertising partners through our platform.
Marketing Cookie Functions:
- Show you relevant advertisements on other websites
- Limit the number of times you see the same advertisement
- Measure the effectiveness of advertising campaigns
- Build a profile of your interests for personalized marketing
- Enable retargeting and remarketing functionality
Note: Marketing cookies require your explicit consent and can be disabled through our cookie preferences center.
Third-Party Cookies
Some cookies on our platform are set by third-party services that appear on our pages. We use various third-party services to enhance functionality and analyze usage:
Analytics Services
- Google Analytics: Website traffic and user behavior analysis
- Hotjar: User experience and heatmap analysis
- Mixpanel: Product analytics and user engagement tracking
Communication & Support
- Intercom: Customer support and live chat
- Zendesk: Help desk and customer service
- Mailchimp: Email marketing and newsletters
Security & Verification
- reCAPTCHA: Spam protection and bot detection
- Cloudflare: CDN and security services
- Auth0: Authentication and identity management
Social Media
- LinkedIn: Social sharing and professional networking
- Twitter: Social media integration
- Facebook: Social plugins and sharing
These third-party services have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they use cookies and collect data.
Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our platform, you'll see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Learn more about each cookie category
Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block cookies from specific websites
- Block all third-party cookies
- Clear all cookies when you close your browser
- Set preferences for different types of cookies
Important Note:
Disabling certain cookies may affect the functionality of our platform. Essential cookies cannot be disabled as they are necessary for the platform to work properly. If you disable other cookies, some features may not work as expected.
Cookie Retention Periods
Different cookies have different retention periods:
Session Cookies
These cookies are temporary and are deleted when you close your browser. They are used for essential functions like maintaining your login session.
Persistent Cookies
These cookies remain on your device for a specified period (ranging from days to years) or until you manually delete them. They remember your preferences and improve your experience.
Typical Retention Periods:
- Authentication cookies: Until you log out or 30 days of inactivity
- Preference cookies: 1 year
- Analytics cookies: 2 years
- Marketing cookies: 30 days to 2 years (varies by provider)
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you through our platform or via email
- Ask for your consent again if required by law
- Provide prominent notice of material changes
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.